Episode 13 - Nutrition in Action - Does Your Organization Have a Nutrition Philosophy Part 2
Aaron continues his conversation with Margaret Roche about nutrition philosophy and putting your newly developed strategy into action. The conversation ranges on topics that include operationalizing your strategy, blending your team, and capitalizing on the strengths of the operator, dietitian, and the chef.
Episode 12 - Does Your Organization Have a Nutrition Philosophy?
In this episode of Tips From Trestle, Aaron talks with Margaret Roche about why senior living owners, operators, and management should invest in creating a nutrition philosophy and how doing so can guide them to create amazing outcomes in a number of areas with their food & beverage operation.
Episode 11 - What Executive Directors Should be Doing at Lunch Time
In this solo podcast, Aaron talks directly to the listeners about the need for the executive director to not just be aware of what is going on in their dining room, but offers his Five Daily Food & Beverage Tasks for the Executive Director that will allow them to be successful senior living operators and be a leader for their overall community team.
Episode 10 - Blending Hospitality & Senior Living to Address Global Aging - Pt 2
Innovative thinking pulled from all areas of hospitality and healthcare is going to be required to continue to make the industry the best it can be moving forward. Creating an environment of trust for employees, residents, and families will be a key component of a making our communities great.
Episode 9 - Blending Hospitality & Senior Living to Address Global Aging -Pt 1
In this Part One of a two episode conversation on Tips from Trestle, The Senior Living Food & Hospitality Podcast, host Aaron Fish speaks with Stacy Shewey, Founder & CEO of Hands 4 Life. Stacy shares with Aaron the purpose and goals of Hands 4 Life, and how they are tackling the aging crisis across the globe, and how their approach to program development is based in hospitality principles.
Episode 8 - Beverage Program Innovations
In this video episode of Tips from Trestle, The Senior Living Food & Hospitality Podcast, host Aaron Fish speaks with Nigel Smith, CEO & Founder of Zurena LLC. They discuss how Zurena came about, how what NIgel is doing translate into the senior living space, and just have a great time talking about beverages in general.
Episode 5 - The Numbers Don't Lie...
TFT Host Aaron Fish takes a deeper look at some of the facts and figures around employee engagement. And it's not nearly as good as you may have hoped.
But - he has some strategies and tactics that our frontline leaders can implement (and our executive leaders support) that will allow them to take ownership of their employee engagement and make their communities buck the trends.
Episode 4 - Tiny Bricks, Big Customer Service
On this episode of TFT, Aaron talks about customer service, and how LEGO® - the toy maker known for tiny building blocks - has taken their customer service philosophy to the next level.
He explains why this can and should be a model for senior living operators to model as they look to create culture around customer service that today's employees can easily embrace.
Episode 3 - Three Restaurant Trends to Use in Senior Living in 2022
In this episode of Tips From Trestle, Aaron talks about trends that are expected to be seen in restaurants in 2022. He deep dives into his top three and explains why he thinks that senior living operators should jump on these trends now to make an impact on their food & beverage offerings.